Terms of Service

1.Registration and User Account

To access our Services and System, you must complete the registration process and create an account. Registration involves providing us with your data through a special form and is subject to our Privacy Policy.

By registering, you agree to use the Services in accordance with these Terms and to provide accurate and complete information. You represent and warrant that you are not:

(a) Violating any anti-terrorism laws;

(b) Conducting business with prohibited persons or entities;

(c) Engaging in transactions related to blocked property;

(d) Attempting to evade any anti-terrorism laws;

(e) A prohibited person as defined by applicable laws and regulations.

You are solely responsible for all activity associated with your account and for the security of your computer systems.

2.Acceptable Use

By using our proxy services, you agree to comply with these Terms and our Acceptable Use Policy (AUP). This document outlines general rules for accounts and software, while the AUP provides detailed guidelines on what you can and cannot do when using our proxies on the internet. Please review the full AUP to understand our restrictions on activities, network traffic rules, and specific policies regarding streaming.

2.1 By using our services, you acknowledge and agree that:

(a) You must not access our resources through any means other than those we provide. You agree not to access our applications in any illegal or unethical manner.

(b) You are responsible for maintaining the confidentiality of your login credentials, registration details, and account information, and for all activities conducted under your account.

(c) Any activity that interferes with or disrupts our application content, services, or operations is strictly prohibited.

(d) You must not copy, reproduce, forge, or sell any source code, logos, business models, products, videos, samples, or services originating from our platform.

(e) You are responsible for any consequences, losses, or damages arising directly or indirectly from illegal, unethical, or unauthorized activities, and may be held legally liable.

(f) You are required to report any unethical, illegal, or prohibited content to us.

(g) Posting copyrighted content or content owned by others without authorization is strictly prohibited and may result in warnings or penalties.

(h) Discussion of black-hat or unethical hacking methods is prohibited on the forum. Members should report such content to the forum owners or administrators.

(i) When posting content, you must ensure it does not contain viruses, worms, malware, trojans, or any other harmful or destructive elements.

(j) Uploading, hosting, or transmitting viruses, malware, adware, spyware, worms, trojans, keyloggers, logic bombs, time bombs, or any other harmful programs or code that may adversely affect the operation of applications, websites, hardware, systems, or devices of users or third parties is strictly prohibited.

2.2 When using the system, you agree and warrant that you will not:

(a) Violate any copyright, trademark, or other intellectual property laws in any way that may harm us now or in the future.

(b) Initiate chargebacks or reverse any payments made, as this may result in immediate and potentially permanent account suspension.

(c) Impersonate any person, use false identities, or access any account without authorization.

(d) Attempt to gain unauthorized access to our services, website, or applications.

(e) Engage in any illegal activities while using our services.

(f) Associate with or support any prohibited organizations.

(g) Tamper with any copyrighted materials in any manner.

(h) Use the services for government-related purposes.

(i) Cause network resources to become unavailable to intended users.

(j) Distribute illegal content or encourage unlawful activities.

(k) Damage or disrupt any third-party computers or services.

2.3 Violation of Rules

If we detect any violation of these rules, suspicious activity, or breaches of our Terms of Service or Acceptable Use Policy (AUP), we reserve the right to revoke your access to the account without prior notice. This applies whether the violation is confirmed or suspected, including but not limited to unauthorized account access or unauthorized disclosure of login credentials.

3. Inspect and Suspend

3.1 We reserve the right to:

(a) Monitor system usage for billing purposes and to prevent abuse;

(b) Share information with authorities as required by law or court order.

3.2 We may immediately suspend your access if:

(a) Your use poses a risk to the system or other users;

(b) You violate this agreement or fail to make payments;

(c) You provide false information or fail to comply with KYC verification;

(d) Your actions may harm IPPeak’s business interests.

4. Member Privacy

It is ippeak.com policy to respect the privacy of its members. IPPeak will not monitor, edit, or disclose any personal information about you or your use of the service, including its contents, without your prior permission unless IPPeak has reason to believe that such action is necessary to:

(a) Conform to legal requirements or comply with legal process.

(b) Protect and defend the rights or property of IPPeak.

(c) Enforce the Agreement.

(d) To protect the interests of its other Users.

5. Fees and Payments

5.1 To use the Services, you must purchase a paid plan. By using the Services, you agree to pay all applicable fees, including plan fees and any charges exceeding the plan limits. Payments will be processed according to the pricing plans available on our website, where you may select your preferred option. Payment must be completed before the Services commence.

5.2 By making a purchase, you authorize ippeak.com or its third-party payment providers to charge your selected payment method. Please note that payments are processed by third-party providers, and you are required to agree to their terms and conditions. All information provided during the transaction must be accurate, complete, and up to date. If the purchased Services are not delivered, please contact customer support immediately for assistance.

5.3 IPPeak reserves the right, at its sole discretion, to determine service fees, pricing validity periods, applicable promotions and discounts, and any other rules related to service payments.

5.4 IPPeak reserves the right to modify payment methods, pricing, and the scope of any Services at any time without prior notice. Customers should always review the applicable prices and features for each Service in the system before placing an order.

5.5 If you are using a free trial, your right to access the Services will be suspended upon the expiration of the trial period until payment is made to continue usage.

5.6 The applicable fee calculations, payment methods, and service duration are displayed in the system and confirmed by the customer at the time of order confirmation.

5.7 The listed service fees do not include any withholding taxes or other applicable taxes. As a customer, you are responsible for paying any taxes, levies, duties, or other charges that may apply.

5.8 Failure to pay data usage fees shall not be considered a breach of the Company’s obligations. However, failure to pay the full service fees may result in restrictions on service availability, and any such consequences shall be solely borne by the customer.

6. Refunds

Given the intangible and non-revocable nature of IPPeak services, all proxy products are delivered strictly in accordance with the Service Level Agreement (SLA). Once an order is placed, the product is delivered, or funds are credited to the IPPeak wallet, no refunds will be issued.

The features and use cases described on www.ippeak.com are validated through top-tier performance testing; however, we strongly recommend that customers verify compatibility with their specific needs. The IPPeak team is available to answer all inquiries and provide accurate, reliable information to support your business or personal use cases—we always prioritize customer relationships.

Quality Assurance: Each proxy is subjected to multiple tests prior to delivery. In case of any technical issues, please first contact our technical support team via email at support@ippeak.com for prompt assistance. We are committed to resolving your issues as efficiently as possible.

7.Intellectual Property Rights

All rights to the website and its content remain our sole property. These Terms do not grant you any rights to our patents, copyrights, trademarks, or other intellectual property.

8.Third-Party Applications

8.1 When using third-party services, you must comply with the terms and conditions of those third parties. You acknowledge and agree that IPPeak does not provide such services, is not responsible for any data processing conducted by third parties, and any disputes arising from third-party services shall be resolved directly between you and the respective third party.

8.2 Any links to third-party websites provided within the system are for your convenience only. If you access these links, you will leave the system. IPPeak does not endorse or make any representations regarding such third-party websites and assumes no responsibility for the accuracy or reliability of any information, data, opinions, advice, or statements contained therein.

8.3 IPPeak is not affiliated with, nor endorsed by, any third-party websites or platforms targeted by customers. The use of platform or website names, or accessing platform content through the IPPeak’s data collection features, does not grant you any rights to third-party content. Such content may be protected by copyright or other laws, and IPPeak makes no representations regarding your rights to use such content.

8.4 Any usage metrics, eligibility indicators, or similar information provided within the system and/or services are for reference purposes only. They may not be complete or up to date and do not constitute legal advice.

9. Modifications

We may modify these Terms at any time. Continued use of the Services after modifications constitutes your acceptance of the updated Terms.

10.Termination

10.1 IPPeak may terminate or suspend your account/services in accordance with this Agreement. Without prejudice to other provisions herein, IPPeak emphasizes that any violation of this Agreement or other applicable company policies may result in suspension and/or deactivation of your account, as well as termination of this Agreement. In the event of a breach, you will not be entitled to any refunds or compensation. You are advised to carefully review Sections 2, 3, 5, and 6 of this Agreement before using the system/services.

10.2 Either party may terminate this Agreement by terminating the account. If the account is terminated due to a violation of any provision of this Agreement, the customer shall not be entitled to any refund or compensation.

10.3 Upon termination of the Agreement, your right to use the Services will immediately cease. Termination does not relieve the customer of the obligation to pay all outstanding service fees in full.

10.4 In the event of a material breach, IPPeak reserves the right, at its sole discretion, to report such breach (including, but not limited to, the nature of the violation and the customer’s personal data) to relevant law enforcement authorities, and may permanently ban the violating customer from using the Services. If permanently banned, your credentials (such as name, IP address, and email address) may be blocked from accessing the system/services.

11. Warranty Disclaimer and Limitation of Liability

The Services are provided "as is" and "as available" without any warranties. We disclaim all representations and warranties regarding the System's condition, value, or quality.

We are not liable for any lost profits, revenues, data, or indirect, special, consequential, exemplary, or punitive damages.

12. Governing Law

12.1 The governing law and interpretation of these Terms shall be subject to the laws of Hong Kong, without regard to its conflict of law provisions. Failure to enforce any right or provision of these Terms does not constitute a waiver of that right. If any provision of this Agreement conflicts with applicable law, such provision shall be interpreted in full compliance with the law, while all other valid provisions shall remain in effect.

12.2 In the event of any dispute regarding the content or performance of this Agreement, both parties shall make reasonable efforts to resolve it through amicable negotiation. If you have any questions or disputes regarding the Services/System, you agree to first attempt to resolve them informally by sending an email to: support@ippeak.com

12.3 The Company expressly prohibits and refuses the use of its Services for any illegal activities, including money laundering, terrorism financing, or violations of trade sanctions, in accordance with the laws, regulations, and rules of the relevant jurisdictions.

12.4 Given the global nature of the information technology industry, the System and Services are designed for distributed worldwide use. Consequently, the use of the System and Services may be subject to sanction lists.

12.5 All parties shall comply with all applicable anti-corruption, anti-money laundering, economic and trade sanctions, export control, and other international trade laws, regulations, and governmental orders applicable to the Services/System.

12.6 By using the System/Services, you warrant that you are not on any government-prohibited, denied, unverified party lists, sanction, debarment, exclusion, or export control-restricted party lists (“Sanctions Lists”).

12.7 If you are listed on any Sanctions List, you must immediately cease using the Services/System. Failure to do so may result in suspension or termination of your account.

12.8 The Company reserves the right to prohibit access to its Services from certain jurisdictions/regions. The Company may block such jurisdictions/regions so that the System/Services cannot be accessed from those areas.

12.9 Individuals located in or residing in prohibited jurisdictions may not use the Services. For clarity, the restrictions on Services for prohibited jurisdictions also apply to residents and citizens of other countries residing in such prohibited jurisdictions. Any attempt to circumvent the use restrictions for individuals in prohibited jurisdictions (or as residents) constitutes a violation of this Agreement.

13. Contact Us

This website is owned and operated by CLOUD GUIDE NETWORK TECHNOLOGY CO., LIMITED. We are registered in Hong Kong, with our registered office at: RM A07, 1701-02 NEW TREND CENTRE, 704 PRINCE EDWARD RD EAST, SAN PO KONG HONG KONG. Please contact us via email by sending your information to support@ippeak.com.

If you have any questions regarding data privacy, please contact us via email and send your information to support@ippeak.com.